Route to Success

Leeds Bus Lane ANPR project is the latest route to success for systems integrator 2020 Vision Systems.

Leeds City Council partnership is extending their CCTV scheme to cover the cities bus lanes.

The initial scheme incorporates six new ANPR cameras located at various points throughout the city. The cameras will transmit back to the Leeds City Watch UTC control room via new radio links.

The operator workstations will be provided by the client in the Control Room, full camera control and picture display configuration will be provided by VideAlert Ltd and City’s Pro Security Management System.

The system which has been designed in accordance with the DfT and Leeds City specification document is to form an important role in the management of the Bus lane City safety, infringement and enforcement ANPR strategy, playing a critical function in the City’s environmental management policy.

Winter Service a real gritty performance from 2020 Vision

Thirty six fault calls logged from our valued clients last week required our service department to show true grit, responding to system breakdowns in the worst December weather experienced in over a decade. The problems reported ranged from a weather related fault on a camera monitoring an exit barrier to the removal of an external camera to allow ongoing building works, were all rectified and cleared off on the days they were reported, leaving customers confident that their systems where fully operational and their security strategies intact.

Peter Houlis Managing Director said ‘I am proud of our staff they showed true dedication to our valued clients in extreme conditions. The team showed great determination in getting to work even being pulled out by 4x4 jeeps and helped by neighbours they have not met before. It’s testament to our company service ethos ‘brilliance is our benchmark’.

‘Dealing with high risk high profile clients means we know what we do is of crucial importance. When a CCTV or security system fails commitment, professionalism and experience have to be second to none. Credit where credit is due, we had NO snow related accidents and there was a real positive effort from all members of staff during these difficult times’. Reported Service Manager Mick Lynch

Historic Library Steps up Security Measures with 2020 Vision

A specialist North Tyneside security organisation has been called in to help step up the security of an historic Durham University library building.

North Shields-based 2020 Vision has been commissioned to ramp up security measures at the Palace Green Library. The library was at the centre of attention this summer when 53-year-old Raymond Scott was jailed for handling a ‘priceless‘ Shakespeare Folio, which went missing in a raid on the library in 1998.

2020 Vision has installed 15 further cameras into the centuries old building and has added a smart tracking system to a number of the Library’s most valuable publications.

Managing director at 2020 Vision, Peter Houlis said:

“There is no doubt that Palace Green Library is one of the most stunning buildings we have ever been asked to provide a solution on. It is steeped in history and those at Durham University want to take all the steps to ensure its recent history is not repeated in future. We are thrilled to have had this opportunity to work closely with the University on providing some specialist and bespoke solutions to the very particular security requirements they have.”

2020 Vision has added 15 cameras onto a new digital recording system, which offers crystal clear images throughout the library. In addition, the award-winning organisation has also implemented the special ISIS Aspects ™Arts System. This has enabled the Library to individually tag, monitor, track and audit the exact movement of a wide number of its most treasured publications and possessions held within the building.

Dr Sheila Hingley, Head of Heritage Collections at Durham University Library said “The increased security measures at Palace Green Library, coupled with our investment to restore and redevelop our historic space, will ensure we can offer unprecedented public access to some of our wonderful treasures - from our now well-known Shakespeare First Folio to a collection of medieval manuscripts of significant national importance.”

2020 Vision was established in the North East in 1992 and specialises in security systems such as CCTV, remote site monitoring, access control and concierge services. It has provided security in a diverse range of environments such as museums, hospitals, casinos, universities, sports stadia, government offices and even a seabird island. The organisation has won a number of business and industry awards and is widely regarded as one of the leaders in its field in the UK.

Lean and Green Security

2020 Vision host a series of ‘LEAN and GREEN Security’ seminars.

Aimed at those responsible for security measures they address two of today’s topical issues, austerity and the environment.

Each regional seminar held in association with three technology companies noted for their green technology solutions, consists of four twenty minute informative presentations designed to provide a clear insight on the best ways to save money and energy without compromising security.

The first seminar takes place at Leeds United Football Club on Wednesday the 17th of November between 11.15 and 1.00

Entry is by invitation only, to register your interest or get information on future dates and venues email sales@2020cctv.com.

North Shields security systems firm wear it pink for Breast Cancer Campaign

On Friday 29 October 2020 Vision Systems Ltd will ditch their usual work attire in favour of pink outfits in support of Breast Cancer Campaign’s wear it pink day.

The administration team at 2020 Vision Systems will be leading the fundraising effort dressed in pink t-shirts and a range of fun pink accessories. The team will bring in pink cakes and biscuits and serve those staff supporting the fundraising with tea and coffee and pink goodies during the day, all to raise money for breast cancer research.

Dawn McIntyre, General Manager of 2020 Vision Systems said; “We are thrilled to be supporting Breast Cancer Campaign’s wear it pink day on Friday 29 October. Breast Cancer Campaign is a charity close to many of our hearts and we want to help make a difference.

“We will also be encouraging our many suppliers and subcontractors to get involved along with our workforce to ensure that we create a happy and eventful day and raise lots of money to enable research to continue.”

“Last year around one million people took part in wear it pink raising a staggering £3 million for breast cancer research to help improve survival rates for the one in nine women who experience breast cancer during their lifetime. Some 46,000 are diagnosed with breast cancer every year and wear it pink helps to fund vital research into a disease which affects so many.”

It’s time to beat breast cancer and for only £2 Campaign challenge you to wear it pink on Friday 29 October, at work, at home or at school and help save lives. Visit www.wearitpink.co.uk or call 0800 107 3104 to register now.

2020 Vision Supporting the SAFE NEWCASTLE & GLOBAL MSC SECURITY SEMINAR

The annual Safe Newcastle and Global MSC Security Seminar takes place at the Gosforth Park Marriot Hotel in Newcastle on Tuesday the 16th of November.

This year’s event entitled “CCTV - Its Public Perception and How We Can Improve It” is aimed at public space CCTV and Security Managers, deals with how the public perceive CCTV and how we can improve its image by sharing success stories of how CCTV is assisting tackling crime and other security and street management aspects.

CCTV receives its fair share of negative press and is not always seen in as positive a light as we would like with many articles and ‘research’ being published with inaccurate figures of cameras in use and the number of times individuals are viewed by camera during the course of a journey. We are aware that Local Authorities struggle to improve the public’s perception of CCTV and users and managers need to find alternative ways to convey to the public the many positives of what CCTV does and can do for many people but is unreported.

The event is supported by a number of expert speakers as well as respected CCTV suppliers and manufacturers.

Further Information can be found at www.newcastle.gov.uk / www.globalmsc.net

Security system installers: how to select the best – As featured on www.info4security.com 13 Sep 10

When the security manager is looking to team up with a quality security installer on that all-important systems upgrade, what are the main points to consider in sourcing the best provider? Peter Houlis offers his views.

The world has changed since the ubiquitous alarm box adorned every High Street premises and was seen as the answer to the UK’s crime problems.

Even the proliferation of CCTV cameras first energised in the early 1990s has failed to tackle all of today’s security issues and problems.

Meantime, there’s no doubt that globalisation and international terrorism have realised new risks and dangers. Burgeoning levels of anti-social behaviour, violent crime, burglaries and the real and present danger posed by terrorists (among them home-grown activists), coupled with the prevalent claims culture and pressure of accountability, make for a heady mix which must be dealt with by the police and its partners in the law enforcement arena.

Indeed, it’s fair to say that the demand for effective security solutions is greater now than it has been at any point in our past.

Whatever your walk of life, in today’s world good security is of paramount importance, not just for the protection of people and property but also for safeguarding reputation, brand and business success.

It’s also becoming increasingly important within the realms of business continuity.

An arsenal of security options

While no-one can deny the importance of a good burglar alarm, the days when that alone could be relied upon to solve every criminal ill have long since disappeared into history.

Fortunately, today’s security professionals can draw from a substantial arsenal of security options, with technology providing many cost-efficient ways to improve security for everyone.

Low cost options can be as simple as locks and barriers, good lighting, staff awareness training and even physical landscaping of a given site.

Technology provides a plethora of electronic security devices such as CCTV, access control, intruder detection, asset tracking, GIS mapping, communications devices and integrated systems.

World events have created the need for a cohesive approach to security solutions underpinned by more reliable and sophisticated systems and a demand for more knowledgeable security providers.

UK security industry: what does it look like?

The UK’s electronic security industry is largely un-regulated. At the present moment, anyone can set up a security installation business.

There are some first class companies out there, but also many bringing the industry into disrepute.

At last count, there are thought to be circa 4,000 companies (excluding a number of electrical contractors) involved in installing security systems. Along with a few household names whose alarm boxes adorn every High Street, the majority are SMEs installing domestic and commercial intruder alarms. Most of them have the ability to install basic CCTV and small access control systems, but lack the experience to implement and maintain larger and more complex systems.

Unlike the security guarding sector which is now Government regulated courtesy of the Security Industry Authority (SIA), the electronic security sector is self-regulated. Of the 4,000-plus companies in existence, approximately 1,800 of them undergo voluntary inspection by one of the industry’s recognised inspectorates.

Demonstrable need for change

Sadly, as stated earlier the intruder alarm no longer addresses all of the security risks prevalent in today’s society. Securing modern day risks requires a more integrated approach and greater use of modern technology.

The development of digital IP-based systems and network video has had an impact on traditional security installers who are now faced with the challenge of understanding the language of the IT world and learning new IT skills.

Conversely, the competition posed by the IT industry is discovering the need to develop an understanding of security and security disciplines.

As a result, a new small breed of security integrators has evolved. They have the skills and knowledge levels to converge disparate systems, merge different technologies and install and integrate complex ‘high end’ CCTV and access control systems.

This doesn’t demean the professional intruder alarm companies or their engineering capabilities. It simply defines that the technology involved requires different skills sets and training in combination with a high level of IT and computer literacy.

Good security integrators are usually forward-thinking, flexible to change and have the ability to clearly understand customers’ objectives by working closely to achieve a common goal.

They demonstrate a sound knowledge and experience of a diverse range of equipment and systems and are able to think ‘outside the box’ to provide creative solutions using technology to address customers’ particular issues.

Salient points to consider

As an end user, then, how do you evaluate and choose the right security systems partner and, in turn, reduce the expensive risk of picking the wrong provider?

I know from experience that a large portion of tender pre-qualification questionnaires fail to elicit information about a company’s ability to actually carry out a project.

Financial/economic standing is vital. Check their financial stability. What’s their turnover in the relevant disciplines, and is it relevant to your system requirements?

A company installing £1,000.00 intruder alarms or small CCTV systems may not have the resources or in-house capability to implement larger or more complex CCTV, access control or integrated systems projects.

Also, do they have insurance cover relevant to the level and nature of the work being undertaken?

When it comes to technical capacity, do they appear on the SSAIB or NSI list of approved installers, or carry similar relevant third party approval?

Ask about staff skills, experience, and numbers: do they have sufficient resources? Are they qualified in the relevant disciplines? Are they directly employed, vetted and hold ID cards. Do they have corporate clothing so they are easily recognised on site?

Does the company have the requisite project management skills and adequate resources in place to implement your project efficiently with the minimum of disruption?

In-house technical ability

Does the company possess the in-house technical ability to be able to support the system(s) being installed? Does it have dedicated installation and service engineers?

In many smaller organisations the installation and service engineer is one and the same person, which is far from ideal. If he’s on a service call for someone, he’s not carrying out your installation and vice versa.

What accreditations, awards and memberships do they hold? Are they ISO 9001:2008 quality assured, and does their scope match your requirements?

Does the company hold the relevant environmental and Health and Safety accreditations? Is it registered with CHAS, Constructionline, SafeContractor or Linkup, etc?

Does the company they have a procedure for appointing and managing sub-contractors? Does it provide, in advance, all makes and models of equipment being proposed? Are the products non-proprietary so that you’re not locked into them?

Are the engineers in front of you trained on those products you’ve selected?

That all-important project experience

Is the security company able to demonstrate experience in projects similar to that which you require?

Can it provide at least three customer references for the required discipline in your area/industry sector? Is it a similar size and type?

As well as taking up references, I’d suggest you make a few site visits and take the opportunity to check the general quality of previous installations. A quick look behind equipment and/or in control panels is a good indicator as to the standard of workmanship.

Is the wiring neat and professionally terminated using the appropriate connector? Are cables clearly marked? Nine times out of ten you will find a bird’s nest of cables.

Ask the client on site if the project was completed on time, within budget and in a safe and secure manner.

Does the company you’re thinking of appointing have the relevant Health and Safety documentation, method statements and risk assessment capabilities to hand? Don’t be afraid to ask for samples.

Is there an intention to provide you with handover documentation and a comprehensive O&M manual? Again, ask for samples of where this has been the case for other installations.

Aftercare support: another essential

Does the security company provide a 24-hour, 365 days a year technical assistance line staffed by trained personnel?

Does it have a service team with call-out engineers available 24/7, 365 and who are experienced in carrying out repairs on the type of system you have installed?

There’s little point in sending a burglar alarm engineer to a fault on a major CCTV scheme just to meet call response times.

Do they hold spares for the equipment they propose to install, and do they have a good, active working relationship with the equipment manufacturer or supplier? Or do they just install whatever’s ‘Flavour of the Month’?

Does the company provide a comprehensive and preventative maintenance support facility with a choice of service levels?

Also, is it proactive, introducing you, the end user, to developments in technology and Best Practice?

Security consultants: employing their services

If you have a large or complex security requirement and lack the necessary in-house design skills to draft an operational requirement or security strategy, you might wish to consider employing the services of a security consultant.

Remember that there’s little regulation governing security consultants. Most M&E consultants will offer security consultancy, but few have the relevant industry knowledge.

Again, it’s vital to do your homework and choose a consultant with knowledge experience and a proven track record in the discipline(s) you require.

A good consultant will carry out your risk assessment, assess your budget, prepare the operational requirement and select suitably qualified prospective suppliers to quote for the design and implementation of a system to meet the brief.

Alternatively, they’ll prepare a full-blown technical specification with relevant plans and drawings, and carry out a full tender process for the procurement of a suitable system.

Remember also that the cost of the consultancy service will probably come out of your security budget.

Protection of people and property is a complex business

Choosing a security partner to protect your people and property is a complex business: get it wrong and you have a lot to lose.

Always pick a specialist in the discipline you require and do your homework. Quiz the potential supplier about their in-house technical ability and do take up references.

Remember the company will likely provide you with references from their best customers, so make a site visit or two and visually check the workmanship for yourself. It’s well worth the time you will spend.

Ineffective responses to any of your questions should make your own alarm bells ring!

Peter Houlis is managing director of 2020 Vision Systems

CCTV and 'Austerity 2010': the end user approach - As featured in www.info4security.com 17 Aug 10

In these times of budgetary cuts, how should end users manage their CCTV security expenditure, ensure value for money and really maximise their return on investment? Peter Houlis offers some answers.

The Government’s austerity measures are felt by every one of us, but the safety and security of people and assets remains an important and fundamental issue.

With budgets being cut all the time, how do you manage your CCTV security expenditure? Is it possible to ensure value for money? Can you really maximise your return on investment?

In attempting to answer these questions, your first objective should be a security review to ensure that your surveillance system is fit for purpose and meets with your operational requirements. A system which doesn’t address your issues is neither value for money nor cost-effective.

If you're fortunate enough to be working with a professional service provider that takes their obligations seriously, then they should be willing and able to assist you in a system audit.

If CCTV forms part of your security strategy and it’s not addressing your issues then you need to invest in revamping, upgrading or renewing the system with a suitable replacement which does tackle your security concerns.

Systems must meet their objectives

To ensure value for money and return on investment, you need to spend on a system which fully meets your objectives. To best achieve this, the Home Office Police Scientific Development Branch advises that before a suitable CCTV System can be specified, it’s essential that an initial assessment is undertaken in order to determine the system scope, objectives and requirements Note that these should not be confused with the technical requirements.

Initially, it’s vital to provide answers to the following questions:

• is the system designed to deter, prevent, detect or prosecute?
• is it proactive, reactive or both?
• is the system continually manned or unmanned, and used only after an incident is reported
• to provide post incident information?
• what’s the system’s scope (ie prevention and detection of crime, public safety etc)… it
• should be noted that this is a requirement under the Data Protection Act what are the areas to be covered, and what degree of coverage is required?

BS EN 50132-7:1996 titled ‘Alarm Systems: CCTV Surveillance Systems for Use in Security Applications – Part 7: Application Guidelines’ describes fully the steps to produce an ‘operational requirement’ document. This document should clearly state what the customer expects in terms of the system’s functions. It’s designed to encourage clear thinking about what, where, when and by whom and in particular the why of a CCTV system.

The ‘operational requirement’ presents those with the necessary skills to convert the document into a technical specification and test procedures which form the basis of the system design implementation and operation.

CCTV systems as operational management devices

Should you need to invest in a new or revamped system, check if it could be a useful tool for others in your organisation. This would spread the cost of ownership. The Health and Safety Department could monitor and manage risk on site, while the Marketing Department monitors behavioral patterns. Don’t forget that marketing budgets are usually quite large!

Think more about your CCTV system as a management tool to be used for providing visual information and intelligence data, either for real-time use or for post-incident analysis.
When investing in a new system or revamping an existing one, account should be taken of the advantages to be provided by new technology.

If you’re dealing with a professional service provider, they should be proactive and advise you on new technology or improved methods of Best Practice to reduce costs. For example, new camera models may be cheaper and, with a higher specification than a current model you’re using, a more sensitive camera may negate the use of infrared or additional lighting. Using HD or mega pixel cameras may enable you to cover larger areas with fewer cameras.

If possible, choose equipment with low power consumption and look out for hidden system costs such as high power consumption, the need for air conditioning and taking up valuable space.

Lenses, lighting, recording and storage

With cameras themselves, make sure you choose the correct lens for the views required. Choose the right resolution commensurate with the level of detail and sensitivity demanded on site. A camera with poor sensitivity may result in the need for additional lighting, etc.

If your CCTV is reliant on additional IR lighting (of which there are thousands of systems on the market), a good return on investment can be realised by changing to the new generation of LED lighting which matches low power consumption with long life. Specialist LED lighting can also realize money saving options in both general and security lighting applications.

As we’ve moved into the age of digital recording and storage of CCTV images, it’s important to establish how long you need to archive your video images and at what quality. There can be a considerable cost variance when it comes to recorders and, generally, the more information you archive the greater the expense.

Another area of high cost is the transmission of video, particularly in urban surveillance and on large sites which often rely on telecoms providers’ expensive point-to-point links, tie lines or perhaps extensive civil works. It’s worth exploring whether these could be replaced by alternative free space transmission solutions or wire-free networks. Again, this is an area where your systems provider should be advising and assisting you at all times.

Network video and IP digital cameras address some of the above issues and, in a well-designed system, could help you save money on the cost of cabling and cable containment by using the existing IT infrastructure.

Power over Ethernet: avoiding the pitfalls

The need for power outlets can be reduced by using PoE (Power over Ethernet), but be warned: you need to choose a company with the knowledge and experience in both security and IT to avoid the many pitfalls along this road. That company must be able to work with your IT provider and, importantly, talk their language.

Network video has the advantages of easier and cheaper transmission and distribution of video streams, an ability to integrate with other security and safety systems to increase efficiencies and incorporate video analytics (which, in turn, reduce operator dependence).

Streamlining the operation of any CCTV Control Room is fundamental to cost savings. Can you make the system or operators more efficient? Do all of your cameras either receive or need pro-active monitoring? Could some functional cameras be replaced with megapixel solutions and deployed for evidence gathering and post-incident use to cut down on the number of cameras requiring real-time monitoring?

When it comes to system maintenance, you should ensure you’re receiving a good responsive level of service from your system maintainer. With respect to CCTV, regular preventative maintenance is an efficient way to demonstrate compliance with the Data Protection Act and ensure that your system is fit for purpose.

Depending on the complexity of the system installed, the age of equipment and the degree of security you require, these variables will indicate the relevant number of service visits required. Anything from annually to four times per annum is the accepted norm for most CCTV and electronic security system end users.

You may be able to decrease the number of preventative maintenance visits or divide the system and carry out phased visits. On Visit One, for example, cameras 1,3 and 5 are serviced and, on Visit Two, cameras 2,4,6 and so on. In this way, your engineer’s on site more frequently but for less time, giving you the option of carrying out non-essential repairs on a more regular basis while that engineer’s on site.

Response to fault calls or corrective maintenance visits should also meet your requirements. If, for example, your system is used in a retail environment to spot incidents such as shop lifting, etc, do you need a 24-hour call-out service? Even in a town centre, is it necessary that you receive a round-the-clock service if a camera goes down? Or could you restrict 24-hour service to the loss of the whole or partial system, with next day service for any situation where, say, a camera is off?

Look carefully at all-inclusive contracts

Look carefully at all-inclusive contracts. They may seem like a good idea from a budgeting point of view, but they may not represent best value and could represent a bit of a gamble for both parties.

If the provider has under-budgeted, had to carry out a number of repairs and replace equipment early in the contract, they may have spent their budget and be forced to skimp in other areas. Conversely, if your system produces little trouble the service provider will be well ‘in pocket’ and have probably earned an extravagant profit out of you.

Most companies now offer tailored maintenance packages. Negotiate one that meets your requirements. Remember that cheapest rarely represents best value. Does the maintenance company have the resources in terms of manpower, spares, experience and knowledge of the equipment which makes up your systems?

The above ‘checklist’ is by no means exhaustive, but hopefully it gives you food for thought in these lean fiscal times.

Peter Houlis Managing Director of 2020 Vision Systems

Remsdaq is delighted to announce a strategic business partnership with UK based 2020 Vision Systems

2020 Vision Systems will join our value added resellers programme supplying Remsdaq's range of StarWatch, access control, alarm and video management products and it's Sabre perimeter intruder detection products.

Remsdaq's feature rich and complimentary range of security products are ideally suited to a wide range of UK security applications. Geoff Seddon, Remsdaq's Security Sales Manager says "this partnership will allow both Remsdaq and 2020 Vision address the needs of key strategic vertical markets across the UK and thus will ensure significant growth potential for both businesses in the near future".

Healthy Security for 2020 Vision

The annual Healthcare Estates Conference and Exhibition organized by the Institute of Healthcare Engineering and Estate Management (IHEEM), is being held in Manchester on the 5th and 6th October 2010.

Clean, Lean, Safe and Green is the theme for this year’s event.

Peter Houlis managing Director of 2020 Vision Systems Limited has been invited to give a presentation on security.

Hospitals present a demanding systems environment in terms of security.

·Valuable facilities and equipment
·Volatile situations involving the safety and lives of people.
·A diverse array of spaces, buildings and departments
·A variety of people; staff, patients, visitors, suppliers and sadly those with mall intent, all need to be controlled and secured.

A long tradition of open friendly access 24/7, with many entrances and exists and an ease of movement around the buildings and premises. Means they are faced daily with a vast variety of threats and dangers, everything from violence towards staff and patients, theft of vital equipment and drugs to crimes of opportunity and even abduction of babies.

The presentation titled Visibly efficient...the future of integrated CCTV - The need for change examines the use of new CCTV technology and the convergence of related security systems and devices to address the security risks and promote situational awareness in the Hospital environment during a time of austerity.

The annual conference is the opportunity for those representing or involved in healthcare engineering and estate management to gain and develop the skills, knowledge and techniques needed to address issues that really matter to patients, the public and us as professionals.

For more information about the IHEEM and this prestigious event visit http://www.iheem.org.uk/

Team Friendly Fire take the Calais to Valencia Charity Rally

2020 Vision Systems wish Team Friendly Fire, Installation Engineer Darren Smith and Steven Boakes (Team Captain) every success raising donations in the Calais to Valencia Rally 2010, in aid of Childhood Eye Cancer Trust (CHECT).

The intrepid pair are competing in a banger rally from Calais to Valencia via Annecy, San Remo and Perpignan. That is a total of 1450 miles in a car that can cost no more than £150.

The rally unofficially started in Newcastle upon Tyne for Team Friendly Fire early on the morning of Thursday 19th August. They have a 350-mile drive to catch the Eurotunnel through to Calais ready for registration for the rally, which officially starts on Friday the 20th August. The first day sees them drive about 525 miles from Calais to Annecy in the Rhône-Alpes region in southeastern France.

Team Friendly Fire chose the CHECT charity as they have helped a great deal in maintaining some normality in the lives of Steven's friends, Neil and Liz Heffernan.

To make a welcome donation visit www.teamfriendlyfire.co.uk where you can also follow Team Friendly Fire’s progress and read the Heffernan’s story.

Transport Security a real talking point for 2020 Vision

2020 Vision Systems Managing Director Peter Houlis has been invited to give a presentation at the annual Transport Security Expo and Conference 2010 held at Olympia in London on the 14th and 15th of September.

The presentation titled Visibly efficient...the future of integrated CCTV will examine:

Need for Change

· World events have created a need for more sophisticated surveillance systems.

Information Overload

· CCTV produces huge amounts of visual data – information overload

Reality the Facts

· Studies show that CCTV is limited, operators miss valuable information

Need for efficiency

· More integrated and intelligent systems – converging technologies.

Transport Security Expo and Conference (formerly Transec) which is now entering its eighth year is the only event globally to bring together key transport stakeholders and transport leaders and the professional security industry.

The annual conference keeps the transport sector up to date with current and future threats, new technology, changes to legislation and best practice.

For more information about this prestigious event visit www.transec.com

2020Vision seeing through the new Tyne Tunnel

North East based CCTV systems integrator 2020 Vision Systems is celebrating starting work on yet another prestigious contract, this time for a major development right on its doorstep.

The North Shields based company has started work on its contract to design and supply the CCTV system for the new Tyne Tunnel, in a contract worth over £350,000.

2020 Vision is now responsible for designing, supplying and installing the integrated CCTV network ahead of the opening of the new Tyne Tunnel next year.

The system, which is essential for safeguarding more than 38,000 motorists each day, will comprise of 84 IP CCTV cameras, which will be linked to a network video surveillance system within the North and Southbound tunnels as well as along the approach roads. The system will be supplemented with 11 dome general surveillance cameras within the perimeters of the tunnel areas.

2020’s contract, will also see the company install a multi camera management system complete with digital recording which will be used at two custom made workstations within the refurbished control room. The camera management system will come complete with an Enterprise level Digital Recording and Virtual Matrix, graphical user interface and video wall.

Cameras from the existing pedestrian tunnel will also be linked up to 2020 Vision’s top of the range operator interface and recording system. The company will also be responsible for providing routine preventative maintenance inspections and on call assistance and support for the entire system.

Peter Houlis, managing director of the CCTV specialists commented: “2020 Vision is delighted to have secured such a prestigious contract right here on our door step.

“2020 has a fantastic track record specialising in private and public sector work for museums, shopping centres and company headquarters as well as for councils, prisons, hospitals, universities and the like. We’re delighted to have been awarded this contract for the Tyne Tunnel, it is a great coup for the company and we’re looking forward to commencing work very soon. The system is imperative to the safety of motorists and we’re proud to be able to put our 2020 marque on it.”

The system will provide day and night functionality and uses the very latest intelligent video analytics technology through its integrated CCTV, incident detection and vehicle management system.

2020 has also recently secured the contract to supply and install a CCTV system for the new toll plaza, as well as to install the toll collection system, including traffic barriers and toll and vehicle readers. The contract, which is worth £170,000, was awarded to 2020 Vision by the French company, G.E.A, which is providing the toll booth system.

The new Tyne Tunnel is being constructed on behalf of TT2 Ltd, the concessionaire company which operates the existing tunnel as well as the pedestrian and cycle tunnel. Bouygues Travaux Publics is the contractor responsible for designing and building the new vehicle tunnel as well as upgrading the existing Vehicle Tunnel, and improving access to both the Pedestrian & Cyclist Tunnels, alongside SPIE.WHS.

2020 Vision was established in the North East in 1992 and specialises in security systems such as CCTV, remote site monitoring, access control and concierge services. It has provided security in a diverse range of environments such as hospitals, casinos, universities, sports stadia, government offices and a seabird island.

North East surveillance continues to expand

A North Shields based surveillance specialist has added to its team and increased its apprentice intake this year after seeing its business continue to grow.

2020 Vision Systems has appointed two additional apprentices, to add to the three already at the company, one who will complete this summer, in a bid to bolster its offering and to give the future of the industry the opportunity to learn firsthand the ins and outs of the security and CCTV industry with an award winning company.

2020 Vision, which has secured over 500 new contracts this year and has maintained last year’s level of turnover and profitability, has recruited both Steven Young and Daniel Chappell as apprentice service engineers.

As part of 2020 Vision’s commitment to its apprentice scheme, 17-year-old Steven from North Shields and 19-year-old Daniel from Crawcrook will be shown the ropes through a thorough training programme. Both Steven and Daniel will be given the opportunity to gain crucial hands on experience in the field of CCTV and surveillance from an understanding of CCTV and access control through to the specialised process of camera installation and cleaning as well as assisting with maintenance enquiries.

Steven, who is currently studying his first year of electrical engineering at Tyne Met College, is already getting to grips with 2020’s line of work. He commented: “I’m really enjoying the training so far and I’m getting on well learning the ropes. It helps that I’m passionate about this line of work. I’m hoping that through 2020’s support and guidance that I can qualify as a service engineer, with the ultimate aim of progressing within the company.”

After leaving school Daniel worked as a joiner but was keen to take the leap into the security industry. He hopes to bring with him his commitment to the apprenticeship as well as his willingness to learn new skills.

He has already been tasked with fitting cameras, assisting with door access, successfully completing the asbestos awareness course and assisting with 2020 Vision’s x contract with the University of Birmingham. He commented: “I have a desire to get the job done right first time and to meet deadlines and I know that is exactly what 2020 Vision is known for. I am determined to make the most of my training and to learn from the very best in the industry.”

Joining Steven and Daniel at 2020 Vision is Sam Roy, as office administrator. Sam, 27, from Newcastle, will be responsible for general office duties, maintaining 2020’s high levels of customer service and care, producing job packs for the engineers and supporting the engineering manager as well as for administration.

Peter Houlis, managing director of 2020 Vision, said: “I’m delighted that the company is continuing to build on its foundations and increasing its status as a premier UK provider of high-end security systems. I’m especially proud that on the back of continued support from our existing clients as well as by successfully securing new contracts that we are able to increase the size of our apprentice scheme this year. It’s extremely important that those in the industry now are able to give invaluable experience to those who will be at the forefront of the industry in the future.

“It is testament to our reputation and the hard work of our team that we are once again bucking the trend. Our ambition is to continue growing regionally and nationally in the field of CCTV and integrated systems.”

In a bid to further look ahead into the future of the industry Peter Houlis recently took part in the Security Technology Leaders Forum along with representatives from key technology vendors, end users and Government bodies. Participants involved in the debate discussed the future of the industry and made their own predications for technology adoption in the new decade, something 2020 Vision is determined to be at the forefront of.
2020 Vision was established in the North East in 1992 and specialises in security systems such as CCTV, remote site monitoring, access control and concierge services. It has provided security in a diverse range of environments such as hospitals, casinos, universities, sports stadia, government offices and a seabird island.

Security Technology Leaders Forum invite 2020Visions Peter Houlis to participate

Peter Houlis 2020Vision System’s Managing Director has been invited to participate in the Security Technology Leaders Forum. Along with senior representatives from key technology vendors in the industry including manufacturers of cameras, video analytics software, video management systems and command and control systems, as well senior individuals from the worlds of access control, fire and intruder alarms, intercoms and building management systems.

The worlds of guarding, outsourced services, integration and consulting, as well as end users and Government bodies, will also take part in this important debate which offers those involved a great opportunity to look forward and make their own predictions for technology adoption in the new decade.

At the inaugural meeting to be held at United Business Media HQ in London on Friday 23rd of April, participants will examine the following areas (and more besides) relating to security technology:

• The speed of migration from analogue to IP surveillance – what’s driving this change from a technological standpoint?
• How fast is that change occurring, and will we reach a ‘tipping point’ – if so, when?
• What factors are driving IP adoption in terms of business-critical issues/vertical sector penetration?
• Which technologies might be commoditised, built-into central management systems or cameras?
• Will/should more and more functionality head into central systems or flow towards the edge devices?
• Is megapixel technology really the ‘game changer’ it’s billed to be in terms of quality output?
• Is the whole ‘HD versus megapixel’ debate little more than a marketing-driven red herring or something more significant?
• What does all of this technological development mean for the security manager, and could it be that all physical security requirements might be managed by IT Departments in ten years’ time?
• If that were to happen, are there any inherent dangers within this approach?
• How should security managers ‘defend their corner’?
• What does all of this mean for security guarding companies, and how will they need to adapt and change?
• Will the security industry have to reinvent itself to embrace technological change?
• What are the barriers to change, and how will they be broken down?
• What is likely to be ‘The Next Big Innovation’ in security technology?

To address the demand from the end user community for more information and education as to how they can implement security strategies and deliver better ROI for their businesses edited and approved output from this first debate will be published on Security Management Today SMT Online There will also be a live blog on the event, to be hosted by www.info4security.com and a live Twitter (www.twitter.com) to feed in action during the debate, and post-event podcasts of the most important points made.

For more information visit www.info4security.com

2020Vision support AUCSO

2020Vision Systems were delighted to support and attend the 2010 AUCSO Conference with two of their technology partners Veracity Instek and management software developer I Comply.

The ‘City University London’ hosted the Association of University Security Managers 2010 conference which was held at Cass Business School. The event attracted university security and facility managers from all over the UK and beyond.

AUCSO promotes close association and exchanges of information and advice to its members, as well as arranging and promoting training & development for all University security staff, from basic induction for new staff to management degree level.

The annual conference, which is supported by professional security industry manufacturers and suppliers, keeps members up to date with events, legislation and best practice.

The Association Annual General Meeting is held during the conference when the Chair's Report, Membership List and Accounts are also published to members.

For more information visit www.aucso.org.uk

Peter Houlis' recent trip to Mynamar (Burma)

A few photos capturing a recent trip to MYNAMAR

2020Vision doesn’t waste opportunity or Rubbish Contract for 2020Vision

North East based CCTV systems integrator 2020 Vision Systems doesn't waste the opportunity of securing yet another contract for Wakefield Metropolitan District Council
2020 Vision Systems Ltd has been awarded the contract to upgrade the CCTV systems at seven Waste Disposal and Recycling Centres for Wakefield Metropolitan District Council Waste Services.
A whole raft of regulations cover the disposal and recycling of waste and the Council recognize their duty of care in respect of environmental and health and safety legislation. As an aid to managing these requirements they have invested in upgrading the CCTV systems across these sites, which in the past have experienced a number of problems relating to theft. The work involves the installation of fully functional PTZ dome cameras with public address facility linked back to digital recording equipment at each site. In addition, the Waste Centre cameras will be remotely controlled and viewed from Wakefield Metropolitan District Council's CCTV control room, enabling staff to proactively monitor them.
Peter Houlis Managing Director of 2020Vision said "although CCTV is used primarily in a security role, more and more it is used as a management tool providing real time visual information to monitor a wide range of issues."

2020 Vision was established in the North East in 1992 and specialises in security systems such as CCTV, remote site monitoring, access control and concierge services. It has provided security in a diverse range of environments such as hospitals, casinos, universities, sports stadia, government offices and a seabird island.
Further information on 2020 Vision is available on: http://www.2020cctv.com/

2020 Vision on ITV documentary

1st part of ITV Documentary - "Cashing in on cameras"

Part 2 to follow ...

What’s in a Logo.

‘Expertise, Brilliance First and Communication’ is the spirit of our logo and the focus for our enviable reputation.

Visually it portrays our values, what we do and who we are. Red represents warning or danger, so is very significant as our systems alert people to situations of concern or exceptions to the rule. It is also the colour of passion, which emphasizes our commitment. Black represents authority and seriousness, signifying our knowledge and experience as a leading CCTV integrator and acknowledges the importance of what we do.
The logo embodies the value of our relationship with both our customers and our suppliers.

The circles represent our clients and suppliers whilst the red S wrapping around, links the two together. Bonding us in a mutually beneficial partnership where we marry technological solutions to address client security issues.

The two black circles represent the lenses, the red S shape the motor drives of a powerful zoom lens in a CCTV surveillance camera.

It also symbolizes a cross section through a complex communications cable network which is fundamental to our business of transmitting and delivering real-time visual data and management information crucial to a successful modern business.

2020 Vision on ITV’s documentary ‘cashing in on cameras’

Did you see us on ITV’s documentary ‘cashing in on cameras’ ? If you missed this interesting programme on CCTV its well worth watching.

Catch up on ITV I player
http://www.itv.com/news/tonight/episodes/cctvcashinginoncameras

North East CCTV systems integrator 2020Vision Systems are proud to reach the finals of the prestigious NE Business Awards. 2020Vision were selected as

North East CCTV systems integrator 2020Vision Systems are proud to reach the finals of the prestigious NE Business Awards. 2020Vision were selected as one of the three Tyneside and Northumberland finalists in the Services Award category, designed to recognise a company’s commitment to providing a high level of customer care.

Peter Houlis MD said “Having won last years North Tyneside business awards best service category and being named overall winner. We are delighted to be once again be acknowledged for our customer focused service. We work very closely with all our staff on the importance of customer service. These days it’s no longer good enough to do a good job we need to consistently do a brilliant job”.

The finals take place at a black tie dinner on Thursday 18th of March.
In the highly competitive UK security market 2020Vision have established an enviable reputation built on ‘Expertise, Brilliance First and Communication’

Expertise
2020 Vision’s expertise, industry experience and knowledge enable us to seamlessly integrate systems from different security disciples and create a solution greater than the sum of its individual parts.
In practice, the company’s ‘best of breed’ innovative technical solutions address clients’ security risks, allowing them to concentrate on their core business.
We are well respected nationally by peers, suppliers and end users for our award winning technical knowledge, expertise and experience. In technical excellence we kick well above our weight.

Brilliance first
Over the last few years we have worked and continue to work very hard on our level of service. To focus our staff on the need to provide the highest level of service we coined the phrase ‘Brilliance is our Benchmark’

2020’s uncompromised high standards for delivering high quality projects prioritise nothing but clients’ interests. This simple ethos has developed mutually beneficial partnerships with suppliers and clients as well as long-term clients who value our commitment to perfection.
Communication
Cliché as it may sound but 2020 is a people business, where communication does matter! The Directors belief that Brilliance is not just a ‘top to bottom’ approach has encouraged and empowered employees, through quality training and regular meetings, to communicate with them. Being the first point of communication with the client, employees’ opinions and feedbacks are regularly taken on board.
Our numerous awards, client endorsements and customer retention are testament to our enviable reputation as one of the top CCTV system integrators in the UK.

Is the world really any safer? The clock keeps ticking

On January the 14th 2010 the Doomsday clock was reset to six minutes to midnight from its previous setting of five minutes, signifying that theoretically the world is a slightly safer place. The clock established in 1947 by the scientists who developed the first atomic bomb, is designed to reflect the changing global situation and the perceived threat of a nuclear attack.
Since its inception it has been reset nineteen times, fluctuating between two minutes to midnight in 1953 when the USA and Soviet Union tested thermonuclear devices and 17 minutes to midnight as the Soviet Union dissolved.
The clock is maintained by The Bulletin of the Atomic Scientists.

Further information can be found at http://thebulletin.org/content/doomsday-clock/overview

To IP or not IP that is the question

According to market research carried out recently by Frost and Sullivan the Internet Protocol (IP) surveillance market’s predicted to grow from $435.8 million in 2005 to $6.48 billion in 2012.”

But is IP the right way forward? The answer depends on the wants and needs of a system. The UK has a long established pedigree in implementing analogue CCTV systems many of which have been successful and clearly satisfied most project requirements.

However, the world is a changed place since many of these systems were conceived. World events, international terrorism, home grown activists, criminal gangs, violent crime, anti social behaviour and the prevalent claims culture have created a need for more sophisticated surveillance systems and an increase in public demand for safer environments.

Clearly yesterday’s technology cannot address today’s security issues.

Security has never been more important - not just for the protection of people and property but for your reputation, brand and business success.

Traditional CCTV technology hasn’t really changed much over the past twenty years and it no longer meets the needs of many of today’s organisations who require more information, accurate data, accountability and the need for remote accessibility and secure sharing of real-time data event monitoring and recording.

The advent of IP CCTV addresses these points and provides three primary advantages:

• Transmission – once a video image is digital it can be transmitted over a structured cabling or IP network.

Any live or recorded video stream can be accessed and controlled from any location in the world over wired or wireless network connections, even on hand held devices.
Further benefits include lower cable costs, less containment, fewer power outlets by using PoE to power cameras and scalability

:: System integration – IP surveillance technology provides an open platform for integrating:

- CCTV
- Access Control
- Intruder Alarm Systems
- External Detection
- Other Security and Safety Devices – such as Help Points
- Management data base and event reporting

Seamlessly connected and communicating to provide a holistic security approach. Based upon cause and effect

::Intelligence – this is perhaps the most exciting and powerful development. When coupled with Video Analytics, CCTV becomes a truly powerful and intelligent visual management tool. It can automatically alert the CCTV operator to unusual events. Intelligent software will alert the user to events as they unfold, so they are able to take immediate action and therefore prevent incidents, making operators more productive and providing an effective means of surveillance and monitoring of large systems. This event driven approach relieves burden from operators and lowers cost in terms of network, storage and staff.


Typical examples of video analytics include:

 Facial recognition
 Automatic number plate recognition
 Intruder detection
 Slip and fall detection
 People and vehicle counting
 Graffiti detection
 Theft detection
 Abandoned object detection in a crowd
 Suspicious behaviour analysis and tracking

In many IP systems intelligence is built in at camera level with many being armed with additional sensors such as temperature sensors, fluid detectors, door contacts, microphones etcetera. In the event of exceptions or incidents of concern the system can alert the operator.

The consensus of industry experts is IP surveillance is ideally suited;
where instant transmission of images is required any where in the world,
on large sites or new developments were distance or cabling is an issue.
And where high definition surveillance and monitoring is desired and in multiple site organizations where remote centralised monitoring is required. Typical market sectors to benefit from IP surveillance include education, health, retail, towns and city centre systems, transport, utilities and infrastructure.

2020 Vision on TONIGHT programme - "Cashing in on Cameras"

Another television appearance for 2020 Vision Technology

See 2020Vision featured on the Tonight programme, ‘Cashing in on Cameras’ the latest ITV documentary on CCTV - channel 3 ITV on Thursday the 18th February 2010 at 7.30.

2020 Vision release their new corporate video

With more than 60 years combined industry experience, a reputation for no risk commitment and a history of thorough attention to detail, the company has evolved into being one of the United Kingdom's most prestigious integrated systems houses. 2020 Vision

2020 Vision see growth in export.

As the UK economy stutters into 2010 Integrated Systems specialist 2020Vision Systems realizes potential growth in export. With an enviable record in delivering ‘best of breed’ security solutions and urban surveillance systems gained in the UK. The company has been approached by a number of potential partners in the lucrative Gulf States. Security is a growing factor in the Middle East where they are keen to implement security solutions based on the best of UK methodology and standards.

Peter Houlis MD of 2020Vision, who visited Intersec 2010 in Dubai as part of the company’s sortie into the area said “it is clear from the various meetings we attended that 2020Vision has a great opportunity to export our knowledge and experience of delivering bespoke integrated security solutions into this exciting developing market.

Security is an important factor in this oil and gas rich region with a growing tourist trade and rapidly growing economy and population. Protection of property, infrastructure and people is paramount.

Major international security companies now state that the Gulf region has contributed significantly to their growth in business over the last year. The Gulf market is reputedly worth some $100M for IP systems alone. This will be further enhanced by Abu Dhabi's Ministry of the Interior instructing all hotels to upgrade their CCTV/Access Control systems with immediate effect to cover all public areas, including lift cars. It is expected other GCC states will follow this edict.

UK Threat level Severe

The UK Government has increased the current terrorism threat level to Severe
The increase from substantial means that a terrorist attack is highly likely. You should therefore remain alert to the danger of terrorism, look out for suspicious bags on public transport or any other potential signs of terrorist activity you may encounter.
There are five levels of threat:
• critical - an attack is expected imminently
• severe - an attack is highly likely
• substantial - an attack is a strong possibility
• moderate - an attack is possible but not likely
• low - an attack is unlikely
The threat levels are set by Security Service (MI5) and the Joint Terrorism Analysis Centre (JTAC). Who work together to consider information gathered through intelligence in the UK and abroad and how terrorist organisations have behaved in the past.
The system of threat levels has been created to keep you informed about the level of threat the UK faces from terrorism at any given time. The system helps police and other law enforcement agencies decide how to allocate staff.
Experts predict it’s just a matter of time before the next attack. This coupled with rising crime and an increase in the severity of criminal acts, antisocial behaviour and the claims culture. Means whatever your walk of life security is probably more important today than at any point in history and we all need to take responsibility for our safety and security.

Given the increased risk now would be a good time to review your security and make sure its working.

In order to implement a successful security strategy, it is imperative that an audit is carried out and a security management plan be developed. The plan needs to list the risks and actual and perceived threats, along with an operational requirement.

Your audit should be carried out by a security professional with a working knowledge of your industry sector

Remember to contact your local police force and speak to the ‘Counter Terrorism Security Advisor.’

Good physical security will be your first line of defence backed up by electronic security.

The security measures should be multilayered like an onion skin, and backed up by sound management policies and procedures, including staff training.

Fortunately, today’s security professionals can draw from a substantial arsenal of security options with technology, providing many cost efficient ways to improve security for everyone.
Take the no risk option and let 2020Vision review your security issues now. We have the knowledge and experience to solve your problems simply, contact us on 0191 2962662 or visit us at www.2020cctv.com

For further information visit www.homeoffice.gov.uk/counter-terrorism

See What You’ve Been Missing

2020 Vision Systems, in partnership with Veracity UK and Instek Digital, is pleased to announce the availability of an integrated mega-pixel video surveillance solution.

In order to have a first-rate security system that misses nothing and offers excellent evidential material, it is vital to have image quality of the highest order. 2020's mega-pixel surveillance range meets this challenge, and provides a quantum-leap in image quality when compared with regular CCTV.

The new generation Mega-pixel CCTV camera is streets ahead of normal CCTV images, and really does allow you to see what you've been missing.

After careful evaluation, trials and use in a real application, 2020 Vision chose Veracity UK as the ideal partner to provide us with the digital technology due to our long and mutually beneficial relationship.

Veracity UK is a leading-edge technology company dedicated to developing innovative solutions for mega-pixel video surveillance and to bringing the best in ‘state of the art' enterprise-level digital video surveillance products to the UK market, including the highly acclaimed MatriVideo digital video recording and management solutions from Instek Digital, with whom Veracity work closely.

Keep yourself in the picture by contacting us 0191 2962662 for free information and a demo or visit us at www.2020cctv.com. We will delighted to discuss how you might update your system through a managed migration, safeguarding your legacy system investment.

2020 Vision has an enviable pedigree in designing, implementing and maintaining ‘best of breed’ CCTV solution.

Back to School for 2020Vision

Bothal Middle School in Northumberland is the latest education establishment to benefit from 2020 Vision's experience in providing high spec security solutions in schools, colleges and universities.

The school, part of the Ashington Learning Partnership Trust commissioned 2020 Vision to design and implement a comprehensive CCTV system to improve overall security of the site.

The system consists of fourteen high resolution colour fixed cameras strategically located to cover key areas. Along with two colour cameras with full pan, tilt and powerful zoom facility to enable surveillance of the building exterior and grounds.

All cameras are recorded digitally 24/7 365 days per year, providing post event investigative material in case of incident. With staff being able to view images on a 17" colour TFT monitor.

Safety and security is paramount in educational establishments. The introduction of the CCTV system forms part of the security strategy and facilitates duty of care to pupils and staff.

Peter Houlis speaks with Chris Jackson from the North Easts Inside Out programme

Ever had the feeling you are being watched on camera?

We've calculated there are a quarter of a million CCTV cameras spying on us in the North.

But do they really cut crime?

Or are they an alarming and unnecessary intrusion into our privacy?

Fifteen years ago, Britain barely had any CCTV cameras so what happened?

The murder of James Bulger in 1993 was captured on CCTV and provided a heartbreaking image that is still with us today. It was a very emotional moment, and prompted a call for CCTV to be installed across Britain

Soon CCTV was popping up in every city and town in the land. Today CCTV cameras are everywhere - where we live, work, eat and shop, and along roads we drive on. They're even in places where you might not expect them - in the back of cabs, on buses and trains.

The truth is that we're being spied upon far more than we perhaps imagine. It's estimated there's one CCTV camera for every 14 of us - and it's claimed that every day we are caught on camera 300 times.

So should we as ordinary citizens be concerned about it?

Peter Houlis says, "The technology can be trusted - but it's the people who are using it…

"It is a very powerful tool - what happens with that evidence is much more concerning."

Intrusion or necessary invasion?

So who guards the guardians of the information collected on camera and doesn't this smack of Big Brother?

David Wood sees CCTV as a positive but necessary intrusion: "It is more like there are many little brothers - there are many different people watching us all the time." But the thought of someone taking some CCTV footage out of context and using it for other uses remains a worry. This happened when film of the the Spencer Tunik nude art event was leaked by two civilian police staff, breaking the trust of the participants.

In terms of the future, surveillance looks likely to accelerate, and the downside will be that more and more aspects of our lives will be watched on a 24 hour basis.